Terms and Conditions

These terms apply to users of allmatters.se They will be valid for all your future transactions with All Matters AB and visits to allmatters.se. These conditions apply to sales of products by allmatters.se to private individuals. This website is directed exclusively to private individuals. The conditions of sales mentioned hereafter concern only www.allmatters.se and are not related to any other conditions which are applied in stores. All Matters AB reserves the right to revise these terms and conditions. The date of the latest update is found at the end of the Terms and Conditions. Users are responsible for keeping themselves updated with such changes.


Free Shipping on orders above 150 € in Europe. For larger items an additional shipping fee may be added. Countries outside of EU will be charged a shipping fee. Standard shipping is 3-5 working days, delays may occur.  *All Matters AB reserves the right to fully refund and cancel free shipping orders outside of the EU.
For any questions please contact order@allmatters.se

We currently ship to the countries listed below: 

Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany , Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom Asia: China, Hong Kong, Japan, Korea, Taiwan North America: United States, Canada


We do not guarantee that all the items available at the allmatters.se online shop are in stock at the time of your order. In case we are out of stock of any items in your order we will contact you by phone or by e-mail. All Matters AB cannot warrant that the content of allmatters.se is at all time free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. All Matters AB may at any time change the content of the site and the items available in the product range. Though All Matters AB strives to always display the correct texts, images and pricing in the site and web shop, errors may occur. If you have been charged the wrong amount when shopping from the web shop, we will give you the option of placing a new order with the correct price or canceling your order. If we are unable to get in touch with you, your order will be automatically cancelled. All Matters AB cannot be held responsible for any damage caused from using the site or not being able to use the site. All Matters AB cannot guarantee a problem-free, uninterrupted and secure access to the web site.


Copyright (including without limitation, the trademarks of All Matters AB, logos, graphics, text, photos, designs, logos, icons, images data and software) provided in this web site are owned by or licensed to All Matters AB and its affiliates. All Matters AB may in the Terms and Conditions be referred to as ‘us’ or ‘we’. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others without prior written consent from All Matters AB. You may not modify the material in any way, without the prior written permission from All Matters AB. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.

For press inquiries, please contact us at fw@allmatters.se


Stockholm, Sweden
+46 (0) 708 68 68 70

VAT no: SE559216207601


Our trade marks include (amongst others) the All Matters AB and En Doft™name and logo. These trademarks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trade marks.


Allmatters.se uses Secure Socket Layers (SSL), the industry standard in transferring information to process your orders.


Allmatters.se uses cookies in order to improve your experience on the site. The cookie identifies your computer and allows the site to remember your personal settings. Cookies are also used for statistical purposes.


www.allmatters.se may contain links to other websites beyond our control. We cannot be held responsible for content or privacy policies of such sites.


We accept payments by Visa, MasterCard, Klarna and Paypal. The full amount will be charged on the date of the shipment (i.e. when the package is dispatched). If your country is part of the European Union (EU), prices include Swedish VAT at 25 %. Shipping costs may be added to your order. Please view Shipping above for shipping charges. Orders to countries outside the EU may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. Allmatters.se ships your package according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information. Allmatters.se does not keep its customers’ payment card details.


During 30 days following the delivery of your order, you may request the refund of items, which you must return to us in unused condition accompanied by the original invoice. Returns will only be accepted if labels and original packaging are fully intact and in a re-sellable condition. Online Store cannot accept returns where labels have been removed or products opened. In the case of a product broken during transportation, please send a photo proof to order@allmatters.se. For returns please follow the procedure as detailed below. Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser’s credit card. Note that additional duties and/or taxes will not be refunded. For countries within the EU, VAT will be included in the refund. All exchanges are subject to availability. Faulty items will be replaced by the same type of product, subject to availability. Refunds for faulty items can be made within the 30-day period following delivery. Returns can only be made as described in All Matters AB Online Store’s instructions. Items cannot be exchanged or refunded at our stores.

If you were to be unsatisfied with your purchase contact order@allmatters.se.


All Matters AB reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password protected areas of the site may be subject to prosecution.


In case of Force Majeure, All Matters AB’s obligations are rendered null and void. The contract between you and All Matters AB can in such cases be partially or fully terminated by yourself or by All Matters AB. A Force Majeure is defined as event of war, civil war, revolution, riot, governmental measures, strike lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. All Matters AB will under such circumstances do all we can to solve the matter for our customers as soon and entirely as possible.


These terms and conditions are governed by Swedish law and you agree that the Swedish courts will have exclusive jurisdiction of any dispute under this agreement. The laws of your country may be different from the laws in Sweden and there may be additional legal requirements for you to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.